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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Museo Carmen Thyssen Málaga

What is Museo Carmen Thyssen Málaga known for?

Museo Carmen Thyssen Málaga is known for its outstanding collection of 19th-century Spanish painting, with a strong focus on Andalusian art and costumbrismo scenes that depict everyday life and traditions.

Where is Museo Carmen Thyssen Málaga located?

The museum is located at Calle Compañía, 10, in Málaga’s historic centre, within walking distance of the Cathedral and Calle Larios.

What are the opening hours?

The museum is open Tuesday to Sunday from 10:00 AM to 8:00 PM and is closed on Mondays. Last entry is usually permitted 30 minutes before closing.

How long does a visit take?

Most visitors spend between 1.5 and 2 hours exploring the permanent collection and temporary exhibitions.

Do I need to book tickets in advance?

Booking online in advance is recommended, especially during weekends, holidays and peak tourist seasons, to secure entry and reduce waiting time.

Is the museum accessible for visitors with reduced mobility?

Yes. The museum offers step-free access, lifts between floors and accessible restroom facilities.

Are there temporary exhibitions?

Yes. In addition to the permanent collection, the museum regularly hosts temporary exhibitions that explore different themes in Spanish art.

Is photography allowed inside the museum?

Photography for personal use is generally allowed without flash, though restrictions may apply in certain temporary exhibitions.

Is Museo Carmen Thyssen Málaga suitable for families?

Yes. The museum’s manageable size and clear layout make it accessible for families, and children can gain insight into Spanish culture and history through visual storytelling.

Is this the venue’s official website?

No. This website offers official tickets to the Museo Carmen Thyssen Málaga, but is not the venue’s official website.

Need more help?

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This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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